FGmarkets is a domain operated by Glastrox Trade Ltd., to offer the investment service of reception and transmission and the ancillary services of granting credits or loans to clients and foreign exchange services in connection with the provision of investment services.
FGmarkets is an STP broker. Straight through Processing (STP) means, that all information about market are provided by liquid providers (banks, other brokers), which means, that conflict of interests between client and broker is not existing.
FGmarkets is receiving remuneration only for the provision of margin to the end customer, and not receiving benefits from client’s loss.
FGmarkets is a domain operated by Glastrox Trade Ltd. to offer the investment services of:
Ancillary services of:
* This financial instrument is provided only for foreign exchange services where these are connected to the provision of investment services.
At FGmarkets we understand that the security of your funds is a primary concern. Rest assured that we consider the implementation and strict adherence to financial guidelines – both internal and external – a top priority, and concrete safeguards are built within the system to ensure an efficient trading experience.
Glastrox Trade Ltd. was founded in 2014 by a group of professional traders, investment managers and software engineers.
FGmarkets offers 3 types of trading accounts: Live, Live Premium and Demo account. To learn more about account types, please visit the Accounts page.
From beginners to professionals FGmarkets services all levels of Forex traders! Providing 24/7, multi-lingual support, FGmarkets offers a flexible platform with powerful tools to assist you in all your online trading needs.
FGmarkets accepts a wide variety of payment methods, such as:
For a full list of payment methods please login to your account and go to the deposit page.
The minimum amount to open a FGmarkets account is 100 $/€/£.
The time it takes for funds to appear in your account may vary depending on the deposit method used:
In order to withdraw funds, you can either log in to your account and make a withdrawal following the instructions there or fill out a withdrawal request form. You can also scan and email the request form to: email@example.com In order to process your withdrawal request in a quick and efficient manner, please refer to the following guidelines:
We work hard to make sure your funds are transferred in a prompt and efficient manner. Regular money transfers normally take approximately three to six business days for approval; however, please keep in mind that there are several factors which might affect the speed in which your account is credited/ debited. These factors include, but are not limited to, the specific service you use to wire/ request funds.
Approved wire transfer withdrawals are forwarded to our bank on the day of their approval and are usually sent out from our bank on the same day. Wire transfers often make their way between several banks in several countries, and this can take a little longer, as foreign financial institutions usually require a few working days to remit funds around the world. Once processed, for any withdrawal via bank wire transfer or credit card, please allow up to 7 business days for the funds to reach your bank account. Please Note:
Your Account Manager is ready to help you with any questions you might have. To obtain a quick response, you can reach your Account Manager via email or telephone.
If your Account Manager is unavailable, our support team will be on hand to answer your questions. Rest assured that there is always a staff member available to take care of all your needs. Feel free to contact us anytime at firstname.lastname@example.org.
Designed with you in mind, opening a FGmarkets account is easy. Simply click on the open trading account link and fill in the required information page.
Once your account has been successfully created, you will need to send verification documents in order to complete the registration process. These can be faxed, scanned or emailed.
As soon as your documents have been approved, you will be able to fund your account and begin trading.
In order to activate your account the following documents are required:
After registering, you will receive a welcome email with a verification link.
Please check your email and follow the link. If the verification link does not work, please try copying and pasting the link into your browser’s address bar.
If this does not resolve the issue, please contact the FGmarkets support team via chat or email at: email@example.com
FGmarkets will consider accepting corporate accounts; however, corporate accounts will only be accepted after undergoing and passing a rigorous compliance process. If you are interested in applying, please contact firstname.lastname@example.org for further details.
Yes, for more information, please contact email@example.com
To change your account details, please contact your Client Relationship Manager or a member of our support team. You can email us on firstname.lastname@example.org
FGmarkets DOES NOT charge any commission or fee as a result of your trading. FGmarkets is compensated for its services through the Bid/Ask spread.
FGmarkets does not deduct taxes from client accounts. It is the individual client’s responsibility to handle his or her own tax obligations in accordance with local law.
All open positions are automatically rolled or swapped over to the next business day. Traditionally, all spot trades in the FX market are performed for a period of two working days (when the delivery of the transaction takes place).
Hence, in order to avoid the delivery of the trade, the positions are automatically closed for the original trade date and reopened for the next trade date. To give maximum advantage to our clients, the open and close rates of the rollover are kept the same as the open position rate.
A premium is then added or subtracted based on the difference in interest rate between the two currencies being traded.
No. FGmarkets does not manage funds for its clients as this may create a conflict of interest. In order to remain 100% impartial, and always have our clients’ profit and interest in mind, we do not manage funds.
However, while you will be managing your own investments, you will be assigned a Client Relationship Manager to help you along the way.
FGmarkets clients can trade using a leverage of up to 500:1, depending on the asset they wish to trade and the trade size. Leverage of 500:1 means that a client is able to open a position, which is up to 500 times the size of his or her deposit.
For example, if a client has deposited $1,000 he or she will be able to open a trade up to $500,000 in value.
It is worth keeping in mind that Foreign Currency & CFD trading carries a high degree of risk and may result in serious financial loss. Foreign Currency & CFD trading is not suitable for everyone. The high degree of leverage and volatility involved in Forex & CFD trading means that transactions can result in heavy losses as well as significant gains.
We recommend that you trade with extreme caution and care. For help and guidance, make sure to take full advantage of all our services and highly trained support team. We also have a comprehensive library of educational resources available on our website.
To help minimize potential losses, we also provide essential trading tools such as stop loss orders. However, such tools do not remove the significant element of risk that is involved in forex trading. To learn more about the risks involved with Forex & CFD trading, please visit the risk disclaimer page.
Trading hours differ from instrument to instrument. Further information about the trading hours can be found here: https://fgmarkets.com/products/
Broker follows the laws and regulations, which order him to process the identification and verification of his clients and to receive enough information from clients for monitoring ongoing business relationship of clients due to the Anti Money Laundering policy.
This information is necessary for verification whether the steps taken by the client are in accordance with the information provided and in accordance with the information evaluated by the broker.
FGmarkets is offering 3 trading platforms:
To learn more about the trading platforms, please visit the Trading Platforms page.
The recommended PC requirements are: Computer:
Margin call is at 100% of margin level. If you reach margin call, then you will be addressed either to close some of your open positions or make deposit to strengthen your current open positions.
Stop out is at 50% of margin level. If your margin level decreases to 50%, your positions will start automatically closing. First are always closed positions with the highest loss.
A Trailing Stop is a stop-loss order that automatically adjusts itself as the market rate moves in the direction of your open position. The trailing price literally trails behind rising prices, allowing you to capture more profits while ensuring that if prices suddenly drop you are still protected by the automatic Stop-Loss order.
Important Note for MetaTrader 4 Platform: Since Trailing Stop works on the client terminal side, unlike Stop Loss and Take Profit that work on the server side, it won’t work if the client terminal is closed.
If the client terminal is closed, only Stop Loss that was placed by Trailing Stop before the terminal was closed can trigger.
In short, the Foreign Exchange market, also referred to as the “Forex” or “FX“ market, is the largest and most liquid financial market in the world, with a daily turnover volume of roughly 4 Trillion US Dollars. Forex trading is the buying and selling of one country’s currency against another. To learn more about the Forex market, please refer to the Education page.
The spread is the difference between the bid price (selling price) and the ask price (buying price). Example: If the quote for the EUR/USD pair is 1.2910 against 1.2913 then the spread is 3 pips
Pip is an acronym for Price Interest Point. This represents the smallest value of measurement for Forex currencies.
Stop Loss orders are used to reduce risk by closing a losing trade once a market passes a trigger value pre-determined by the trader. FGmarkets will do its best to fill your trade at the price requested.
However, because the order will close your trade at the best available price once activated, the Stop Loss is exposed to a gapping market. For the sake of absolute transparency, this means FGmarkets cannot guarantee a Stop Loss.
The Forex market is open for trading 24 hours a day, five days a week. The market opens on Sunday evening at 22:00 GMT when Asian markets open, and concludes on Friday night when the New York markets close.
A rollover is when interest is paid or deducted from open positions. Trading currencies always involves two different currencies with their own individual interest rate. When you buy a currency that has a higher interest rate than the sold currency, you will be paid interest.
However, when you buy a currency with a lower interest rate than the sold currency you will pay interest, and money will be deducted from your account. A rollover applies only to overnight trades.